Corrections and Updates Policy

What counts as a correction

A correction fixes information that was inaccurate when published. Examples include an incorrect measurement, material property, process step, certification status, price range, MOQ, lead time, contact detail, or link destination. A clarification adds context when the original wording was technically true but easy to misunderstand.

An update changes content because the underlying facts changed after publication. New production options, revised compliance guidance, changed commercial terms, and replaced external sources are updates rather than corrections.

Minor and material changes

We may fix spelling, grammar, formatting, accessibility labels, or broken links without a correction note when the meaning does not change. We still update the page’s technical record when needed.

A material change affects how a buyer could evaluate risk, cost, feasibility, compliance, quality, or timing. Material changes receive a note that states what changed and when. We do not silently rewrite a material claim to make the earlier version disappear.

How to report an issue

Email [email protected] with the subject “Correction Request.” Include the page URL, the exact statement, why you believe it is wrong, and a source or project document if available. Do not send confidential buyer documents unless our team confirms a secure method.

Review process and timing

We acknowledge specific correction requests within five business days when contact details are provided. Technical claims may require review by product development, quality control, production, sales, or an external standard. We publish the result after the relevant owner confirms the evidence.

If evidence is incomplete or conflicting, we may add a caution, narrow the claim, or temporarily remove it while review continues. We do not change a page merely because a statement is inconvenient; the change must improve accuracy.

Update notes and dates

Pages show a publication date and, when appropriate, a modified date. A material correction note should identify the corrected point without exposing confidential customer or factory information. A routine content refresh may update sources, examples, navigation, or formatting without implying that the earlier facts were wrong.

Archived or replaced content

When a page is obsolete, duplicated, or replaced, we normally redirect it to the closest current resource. If no useful replacement exists, we may retain an archive notice or remove the page. Canonical tags and sitemaps should point search engines to the current version.

Complaints and escalation

If you disagree with a correction decision, reply with additional evidence and request escalation to the editorial owner. Commercial disputes about a specific order are handled under that project’s signed documents, not through the website correction process.

Related standards

Our Editorial Policy explains authorship, sources, review, commercial disclosures, and use of translation or editing tools. Our Privacy Policy explains how we handle personal information included in a correction request.